INSTRUCTIONS FOR USING THE SHERIFF'S CIVIL DIVISION WEB SITE
The Sheriff Web Site is relatively simple to use, particularly if you are FAMILIAR with the Internet. If you are not, it is hoped that these instructions will assist you in successfully navigating the Sheriff Web Site.
Civil Division Home Page
First, we will consider the sections of the web site which are informational only and then the working sections. The sections entitled "Auctions of Real Estate" and "Auctions of Movables" "Sheriffs Costs and Fees", give general information about real estate and movable seizures and auctions and sheriffs' fees and costs. This same information appears in our printed brochure which is available at the front desk of the office. By reading it you will gain valuable information about the operations of the Office of the Sheriff. Lawyers and other citizens familiar with legal matters and real estate transactions will not have to spend too much time in these areas.
Please note that on each of the various pages of the site aside the words "Office of the Sheriff and Case Inquiry" there appears a series of words or phrases shown in the format listed below:
Case Inquiry Movables Movables Sales List Contact Us
A single left click of your mouse cursor or arrow on the appropriate words or phrase will bring you immediately to that specific area of the web site. This feature will appear on every screen that you access during your navigation of the site. This allows you to switch back and forth between screens with ease. As with all Internet applications you can also go back and forth between screens by left clicking the ß [Back] and [Forward] à arrows which appear at the top of all basic Internet screens regardless of the particular web site which is accessed.
Now for the working pages of the web site. "Case Inquiry" which appears at the top of the list on the Home Page is your door to most information in the web site. Here's how to open it. Using your mouse, place the arrow or cursor anywhere on the words "Case Inquiry" and single left click onto those words. This action will bring up the Case Inquiry screen.
Case Number: 00 Orleans ê No Case Chosen
HOW TO SEARCH FOR A CASE
I. If you know the Case Number
Notice in the dialog box which begins with the words "Case Number" the words "00 Orleans" automatically appear in the box . 00 is the code for all Orleans Parish cases. The system automatically assumes (defaults) that your case is case filed in Civil District Court for the Parish of Orleans. If yours is an Orleans Parish case, you do not have to do anything with this box. Move your cursor to the right of the ê down arrow and into the blank box between the down arrow ê and the magnifying glass. Type in the box the number of the case, such as 99-1234. It is not necessary to type the full case year such as 1999 or 2000-only the last two digits are needed. After the case number has been typed into the box press the Return or Enter key on your keyboard. DO NOT CLICK THE MAGNIFYING GLASS-THAT IS FOR A DIFFERENT SEARCH FUNCTION. In the event that your case is from a parish other than Orleans Parish, it will be necessary to insert the parish code for your particular case. That information is obtained by a single left click on the down arrow ê next to the Case Number dialog box and to the right of the numbers and words "00 Orleans." A drop down menu will appear which includes a parish code for all sixty four parishes in the state. Scroll down to the parish which you want and highlight that parish and code. A single left click onto the highlighted area will automatically place the proper parish code in the proper place. Now you may enter the case number and press the enter or return button as described above. What will appear at this point is a series of numbered entries which describe various activities involving the case such as service of process, constructive seizures, payment of costs to various agencies such as newspapers for advertisements, movers, keepers, governmental offices, as well as sheriff docket services and fees. To the left of each number is a drill down icon (). A single left click on to this icon will open a screen which provides specific detail on the particular entry. A more detailed description of how to read the detailed information provided at this point will be provided later.
II. If you do not know the Case Number
You may still access a case even if you do not know the case number, but it involves a different procedure. After you have entered the Case Inquiry Page perform a single left click on the magnifying glass icon. A "Case Search" box will appear in the upper left corner of your screen. It gives you two search options.
Search Name In Case Title
In the box appearing between the words "Search Name In Case Title" and the magnifying glass type the last name or primary name of a corporate entity in the box. Left click the magnifying glass which appears to the right of the name you entered and a search will produce all cases wherein the name you selected appears in the case title. It is up to you to determine which case is the one you are looking for. There are some hints or tricks which can help you determine which of the listed cases is the one you are looking for. Usually the first two numbers appearing in the case docket number are the year in which the case was filed. If you know the year or the approximate time when the case was filed, you can eliminate all cases that do not fit that search criteria. The case title may have other names including other defendants and plaintiffs who may have been involved in the case. If you do not recognize the other names you might want to eliminate those cases from you search as well. First names might also be helpful in limiting the search. A single left click of the drill down icon () which appears to the left of your case name will bring up the case detail page for the case which you have accessed.
Search by Real Estate Address
"Real Estate Address Search" will search for cases wherein the address for which you are searching was involved. This feature will help you to find comparable sheriff sale prices on the same street or streets nearby the street where your search is directed. In the box appearing between the words "Real Estate Address Search" and the magnifying glass type a partial address in the box. Left click the magnifying glass which appears to the right of the partial address you entered and a search will produce all cases wherein the partial address you selected was involved. It is up to you to determine which case is the one you are looking for. There are some hints or tricks which can help you determine which of the listed cases is the one you are looking for. Usually the first two numbers appearing in the case docket number are the year in which the case was filed. If you know the year or the approximate time when the case was filed, you can eliminate all cases that do not fit that search criteria. A single left click of the drill down icon () which appears to the left of your case name will bring up the case detail page for the case which you have accessed.
HINT: IT IS OFTEN BETTER TO SEARCH THE NUMERALS ONLY RATHER THAN THE FULL STREET ADDRESS INCLUDING NUMERALS AND THE STREET NAME. THEN LOOK FOR YOUR STREET WITH THOSE NUMERALS. THIS IS PARTICULARLY TRUE IF THE ADDRESS HAS AT LEAST FOUR NUMERALS SUCH AS "3608." THIS OPTION IS LESS EFFECTIVE IF THE ADDRESS HAS THREE OR LESS NUMERALS. IT MIGHT ALSO BE HELPFUL TO SEARCH ONLY THE STREET NAME WITHOUT THE NUMERALS AND THEN LOOK FOR THE PARTICULAR ADDRESS THAT YOU WANT TO LOCATE. OF COURSE, YOU CAN ALSO SEARCH THE ENTIRE ADDRESS, HOWEVER THIS COULD BE LESS EFFECTIVE AND LIMITING IN THE EVENT THAT WHAT YOU INPUT IS NOT EXACTLY THE SAME AS IS IN THE SYSTEM. SOMETIMES LESS IS BETTER!
One of the more useful and interesting elements of the web site are the sales lists for both real estate and vehicles. These pages give much information in their own right, and more specific information can be accessed from them as well. The Sales List Pages can be accessed from the Home Page by a single left click onto the words "Real Estate Sales List" or "Movables Sales List." As with all pages, the lists can also be accessed from any other page of the web site by a single left click onto the same words. Once the sales list words are clicked a sales list will appear for a given day at random. Click the down arrow which will produce a drop down menu of various sale dates. Highlight the date which you wish to access and left click that date. The sales list for that day will appear. The order of sale appears next to the house or auto icon depending upon whether it is the real estate or movable sales list. Please note, sales may be taken in a different order on the day of the sale. The sale order designation is an internal clerical assistance to the Office of the Sheriff and is not to be considered as a permanent order for sales on a given day. To the left of the sale order number is the case number, the case title, property address if it is available, Name of Plaintiff or Creditor Attorney, Claim or Writ Amount which is the amount owed at the time of filing not including attorney fees, interest, costs, and other possible charges. The final column on the right indicates whether the property is being sold with or without appraisal.
A single left click onto the house ( ) or vehicle ( ) icons will take you to the Real Estate Card or Movables Card. These "cards" give detailed information about the property to be sold including the address, date the writ was received, writ amount (amount owed) sale date and whether the property is being sold with or without appraisal.
A single left click onto the auto icon will take you to the Movables Card which will provide similar information as indicated above on the Real Estate Card.
The Real Estate and Movable Sales Lists also provide opportunities to see pictures of some of the parcels of real estate to be sold, and all vehicles which will be sold at public auction. A left click onto the camera icons ( ) wherever they appear on the respective lists or cards will bring up a picture of the property to be auctioned. If a camera icon does not appear for a particular item, it means that there is none available for that item.
OBTAINING A SALE DATE
A sale date can be obtained by going to the real estate or movable cards. This is done by going to the Case Inquiry Page and accessing a particular case using the method described previously. Below the Parish Code and name there appear three "tabs" identified by the words "General", "Real Estate", and "Movables". A single left click onto either the real estate or movables tabs will bring up the case card which contains the sale date. If a sale date does not appear on the card, it means that the sale date has not yet been set. Appraisal information is rarely included since appraisals typically come in until immediately before the auction date.
Click onto the Case Inquiry Section. After bringing up the case by using the case number or name as described previously a series of numbered entries will appear. It will be necessary to scroll horizontally in order to see the full entries on this page. Click the drill down icon () for detailed information. The words "Service Detail" or "Paper Information" will appear. Service Detail refers to services rendered by the Sheriff's office or costs paid by it for a given invoice or request. Papers Information refers to service of process. Under "Papers Information" the name of the party to be served appears first, next to the address of service. "Assigned Deputy" refers to the deputy who was assigned to complete the service and the city and state of service. The word "Returned" indicates whether or not the service was made. If it was not made the word "No" will be placed beside the word "Returned". Below the Papers Information Box will appear a Returns Box. If the word "No" appears under the word "Returned" the service was not made. If the word "File" appears under the word "Status" it means that several attempts were made to serve the individual at the particular address listed and that they were unsuccessful, therefore the deputy has placed the document in a holding file waiting for further instructions or a more current address.
If the word "Yes" appears in the "Papers Information" box after the word "Returned" it means that the document was successfully served. Below in the Returns Section the date entered will be the date that service was made, and the initials "PERS" or "DOM" will appear. The initials "PERS" mean that the document was served on the designated individual personally at the address indicated. The initials "DOM" appearing under the word "Status" indicate that the service was made on the party through service at his or her home on another resident of the domicile on behalf of the person served.
FINDING A MAP AND ZIP CODE OF PROPERTY
After accessing the web page which contains a picture of property you may access a map to the location through our direct link to Yahoo Maps. Scroll to the bottom of the web page containing the picture. There you will see the words "Yahoo Maps" Click on the word "Maps" and you will be directly linked to the Yahoo Maps Web Page containing the map of the location of the property and its Zip Code. Some addresses contain a fractional numeral such as "1422-1/2 Canal Street." DO NOT USE THE FRACTIONAL PORTION OF THE ADDRESS WHEN ENTERING THE ADDRESS. USE ONLY THE WHOLE NUMBERS. Use of the fractional portion of the address will result in a general map of the City of New Orleans rather than the specific location of the subject property. Using the Yahoo maps page you may also obtain driving instructions to the subject property from your location. Simply follow the instructions provided by Yahoo. The maps portion of this web site along with all other information provided on this web site is not warranted for accuracy either by the Office of the Sheriff for the Parish of New Orleans, nor by Yahoo. All information provided by Yahoo is subject to all conditions and limitations set forth in the Yahoo Web Site.